Summary and implications for health - care organisations
نویسنده
چکیده
16 Top tips for risk management The second issue of the Clinical Governance Bulletin deals with risk management. Clinical governance, by making chief executives accountable for quality, has been a powerful influence for the introduction of systematic processes and systems to monitor care and thus assure the quality of the care patients receive. Risk management is one of these processes. The importance of using critical incidents reporting within the NHS to monitor care as well as individual practice was emphasised in 1997 in the government’s white paper The New NHS. Modern, Dependable1. Clinical risk management is about identifying what goes wrong in patient care and why, and learning lessons from these events to ensure action is taken to prevent recurrence. It is also about minimising risks by ensuring that:
منابع مشابه
Challenges Facing Healthwatch, a New Consumer Champion in England
This article engages with debates about the conceptualisation and practical challenges of patient and public involvement (PPI) in health and social care services. Policy in this area in England has shifted numerous times but increasingly a consumerist discourse seems to override more democratic ideas concerning the relationship between citizens and public services. Recent policy change in Engla...
متن کاملThe Many Meanings of Evidence: Implications for the Translational Science Agenda in Healthcare
Health systems across the world are concerned with the quality and safety of patient care. This includes investing in research and development to progress advances in the treatment and management of individuals and healthcare organisations. The concept of evidence- based healthcare has gained increasing currency over the last two decades; yet questions persist about the time it takes for new re...
متن کاملWhy and How Is Compassion Necessary to Provide Good Quality Healthcare?
Recent disclosures of failures of care in the National Health Service (NHS) in England have led to debates about compassion deficits disallowing health professionals to provide high quality responsive care. While the link between high quality care and compassion is often taken for granted, it is less obvious how compassion – often originating in the individual’s emotional response – can become ...
متن کاملA Wicked Problem? Whistleblowing in Healthcare Organisations; Comment on “Cultures of Silence And Cultures of Voice: The Role of Whistleblowing in Healthcare Organisations”
Mannion and Davies’ article recognises whistleblowing as an important means of identifying quality and safety issues in healthcare organisations. While ‘voice’ is a useful lens through which to examine whistleblowing, it also obscures a shifting pattern of uncertain ‘truths.’ By contextualising cultures which support or impede whislteblowing at an organisational level, two issues are overlooked...
متن کاملWhen Whistle-blowers Become the Story: The Problem of the ‘Third Victim’; Comment on “Cultures of Silence and Cultures of Voice: The Role of Whistleblowing in Healthcare Organisations”
In the healthcare context, whistleblowing has come to the fore of political, professional and public attention in the wake of major service scandals and mounting evidence of the routine threats to safety that patients face in their care. This paper offers a commentary and wider contextualisation of Mannion and Davies, ‘Cultures of silence and cultures of voice: the role of whistleblowing in hea...
متن کامل